# Account deletion explanation survey

Clarify deletion-information presentation.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did deletion appear to include?

Answer: ____________________

## 2. Which retention statement was unclear?

Answer: ____________________

## 3. What cancellation option was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for scope interpretation.
2. Look for retention clarity.
3. Look for cancellation route.

Interpretation caution: Do not perform deletions for this survey.


## Illustrative finding and follow-up

Observation: Deletion dialogs conflate account and shared-workspace removal.

Action to test: Explain verified scope before confirmation.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Deletion dialogs conflate account and shared-workspace removal. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.