# Association conference benefits survey

Clarify member conference benefits.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which benefit was described?

Answer: ____________________

## 2. What eligibility phrase was unclear?

Answer: ____________________

## 3. What access instruction was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for benefit meaning.
2. Look for eligibility wording.
3. Look for access guidance.

Interpretation caution: Do not imply individual eligibility.


## Illustrative finding and follow-up

Observation: Benefits omit how members access them.

Action to test: Link to verified benefit instructions.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Benefits omit how members access them. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.