# Bicycle repair intake guide survey

Clarify bicycle service intake.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What intake information was requested?

Answer: ____________________

## 2. Which handoff instruction was unclear?

Answer: ____________________

## 3. What quote process was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for information scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for handoff. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for quote meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Not a mechanical safety assessment.