# Car park exit survey

Improve car-park exit guidance.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which exit instruction was confusing?

Answer: ____________________

## 2. What happened at the barrier?

Answer: ____________________

## 3. What assistance was easy to find?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for exit clarity.
2. Look for barrier experience.
3. Look for help availability.

Interpretation caution: Distinguish navigation from equipment faults.


## Illustrative finding and follow-up

Observation: Drivers cannot locate the intercom.

Action to test: Mark help points before the barrier.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Drivers cannot locate the intercom. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.