# Civic form instructions survey

Assess administrative form guidance.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which field needed explanation?

Answer: ____________________

## 2. What supporting document was unclear?

Answer: ____________________

## 3. Where did you look for help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for field clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for document understanding. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for help discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not include completed personal forms.