# Clinic appointment letter survey

Improve appointment-letter comprehension.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which preparation detail needed explanation?

Answer: ____________________

## 2. What location information was missing?

Answer: ____________________

## 3. Which contact instruction was unclear?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for preparation clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for location need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for contact clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: This survey does not give medical advice.