# Clinic waiting updates survey

Improve waiting-room update communication.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What did the update explain?

Answer: ____________________

## 2. Which timing statement was unclear?

Answer: ____________________

## 3. How would you prefer updates?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for update comprehension. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for timing clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for channel preference. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Perceived waits do not establish clinical priority.