# Clinic wayfinding survey

Understand clinic navigation difficulties.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which department were you locating?

Answer: ____________________

## 2. Where did directions become confusing?

Answer: ____________________

## 3. What sign would have helped?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for destination. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for confusing point. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for sign improvement. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not request clinical visit details.