# Club equipment use guide survey

Assess shared club equipment information.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which booking instruction was unclear?

Answer: ____________________

## 2. What return condition needed explanation?

Answer: ____________________

## 3. What support route was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for booking clarity.
2. Look for return meaning.
3. Look for help need.

Interpretation caution: Not equipment safety certification.


## Illustrative finding and follow-up

Observation: Guides omit return confirmation arrangements.

Action to test: Explain the verified return process.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Guides omit return confirmation arrangements. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.