Communities and membership / Survey guide

Communities and membership · Practical field guide

Community participation access survey

Discover barriers to taking part without demanding personal disclosure.

Opens product registration. Example questions are not imported automatically.

Editable examplesPractical guidanceNo-code starting point

DESIGN THE ANSWER SPACE

PROMPT 01

Which part of participating is difficult to access?

Short open textLet people explain the experience in their own words. Review this answer for: which part of participating is difficult to access.
PROMPT 02

What format or adjustment would make it easier?

Short open textLet people explain the experience in their own words. Review this answer for: what format or adjustment would make it easier.
PROMPT 03

How would you prefer to request participation support?

Short open textLet people explain the experience in their own words. Review this answer for: how would you prefer to request participation support.

Suggested formats to adapt, not preconfigured product fields.

A worked interpretation example

From a comment to a practical next step.

Illustrative scenario. These are not customer results.

01 / OBSERVE

Keep the finding specific

Illustrative feedback identifies an inaccessible instruction format without requiring personal diagnoses.

02 / INVESTIGATE

Choose an action to test

Provide an alternative format and a clear optional support request route.

03 / FOLLOW UP

Check the experience again

After testing the action, revisit this original observation: Illustrative feedback identifies an inaccessible instruction format without requiring personal diagnoses. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.

Choose the response format

Make room for the explanation.

Suggested formats for this example questionnaire
QuestionSuggested formatWhat to preserve
Which part of participating is difficult to access?Short open textLet people explain the experience in their own words. Review this answer for: which part of participating is difficult to access.
What format or adjustment would make it easier?Short open textLet people explain the experience in their own words. Review this answer for: what format or adjustment would make it easier.
How would you prefer to request participation support?Short open textLet people explain the experience in their own words. Review this answer for: how would you prefer to request participation support.
Which information format is easiest for you to use?Short open textLet people explain the experience in their own words. Review this answer for: which information format is easiest for you to use.
What would make requesting support more straightforward?Short open textLet people explain the experience in their own words. Review this answer for: what would make requesting support more straightforward.

Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.

Read the answers carefully

What the answers cannot tell you.

Ask about access needs without requiring diagnoses or sensitive personal histories.

Illustrative feedback identifies an inaccessible instruction format without requiring personal diagnoses. This is an illustrative interpretation problem rather than a real customer result. Provide an alternative format and a clear optional support request route.

A useful starting point

A questionnaire for community participation access.

Discover barriers to taking part without demanding personal disclosure. Choose the questions that fit the experience you are investigating; avoid asking people to evaluate a step they did not encounter.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

QUESTION 01

Which part of participating is difficult to access?

Locate the participation step creating an access barrier, allowing organizers to investigate the actual activity. Ask about arrangements needed rather than personal diagnoses or medical histories.

QUESTION 02

What format or adjustment would make it easier?

Identify an alternative format or adjustment that could make the named step usable. Verify feasibility with affected participants instead of assuming one adjustment suits everyone.

QUESTION 03

How would you prefer to request participation support?

Choose a support-request route people can use comfortably, including an appropriate private option. Explain the actual handling arrangements rather than promise confidentiality that has not been verified.

QUESTION 04

Which information format is easiest for you to use?

Find an information format the participant can use for the activity's instructions. Compare access needs without requiring disclosure of why another format is difficult.

QUESTION 05

What would make requesting support more straightforward?

Locate friction in asking for support, such as unclear contacts or requirements. Simplify the request process without making people demonstrate a diagnosis to explain an arrangement.

Download the questions as text ↓

Examples to adapt, rather than a validated research instrument.

From question to next step

Make the feedback useful.

01

Set the decision

Write down the decision you want this questionnaire to support: discover barriers to taking part without demanding personal disclosure.

02

Invite relevant voices

Invite people who experienced the relevant situation. Explain response handling and include an optional skip or not-applicable route. Ask about access needs without requiring diagnoses or sensitive personal histories.

03

Choose an action

Provide an alternative format and a clear optional support request route.

Before you send it

Check what your wording assumes.

BEFORE / LEADING

Would you agree that community participation access was a completely positive experience?

AFTER / CONTEXTUAL

Which part of participating is difficult to access?

The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.

Build with SurveyTeams

Build your own community participation access questionnaire.

Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.

Create your survey in SurveyTeams

Opens product registration. Example questions are not imported automatically.

Learn about the product ↗

Before you send it

Questions, answered.

What should I learn from this community participation access questionnaire?

Discover barriers to taking part without demanding personal disclosure. Start with one decision you can act on rather than using the survey to confirm a preferred answer.

How should I interpret answers to “What format or adjustment would make it easier?”?

Read this answer for the concrete issue behind the response. Ask about access needs without requiring diagnoses or sensitive personal histories. Compare specific explanations instead of reducing every response to one average.

What would a practical next action look like?

Provide an alternative format and a clear optional support request route. This is an example action to investigate, not a guaranteed improvement.

When should I send this questionnaire?

Ask after respondents have experienced the specific situation in the first prompt: “Which part of participating is difficult to access?” Allow enough time after a proposed change for people to experience it before repeating the questionnaire.

What should I check after changing the process?

After testing the action, revisit this original observation: Illustrative feedback identifies an inaccessible instruction format without requiring personal diagnoses. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.

Can I use these questions in SurveyTeams?

Copy the questions or download TXT, CSV, JSON, or a Markdown worksheet and adapt them in your own survey. The product CTA opens registration and does not import the example. Verify the features and terms available in your account.

Continue exploring

Related feedback guides.