{
  "title": "Community reporting route survey",
  "questions": [
    "Where would you look for help?",
    "What reporting instruction was unclear?",
    "What response information would help?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: members cannot find the reporting route from discussion pages.",
    "An unclear reporting instruction identifies a step that could prevent someone reaching the correct help route. Explain process and expected acknowledgment without collecting private allegations or promising a resolution.",
    "Turn the requested improvement into a testable next step. One illustrative action is: place a clearly labeled help route near discussions."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not solicit identifiable incident details."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Place a clearly labeled help route near discussions."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}