# Community reporting route survey

Improve finding help with participation concerns.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Where would you look for help?

Answer: ____________________

## 2. What reporting instruction was unclear?

Answer: ____________________

## 3. What response information would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: members cannot find the reporting route from discussion pages.
2. An unclear reporting instruction identifies a step that could prevent someone reaching the correct help route. Explain process and expected acknowledgment without collecting private allegations or promising a resolution.
3. Turn the requested improvement into a testable next step. One illustrative action is: place a clearly labeled help route near discussions.

Interpretation caution: Do not solicit identifiable incident details.


## Illustrative finding and follow-up

Observation: Members cannot find the reporting route from discussion pages.

Action to test: Place a clearly labeled help route near discussions.

Follow-up: After trying the change, repeat “Where would you look for help?” with people who experienced it. Check whether they still describe the original issue: members cannot find the reporting route from discussion pages. Compare explanations and sample context, rather than claiming the change caused an improvement.