Which service were you looking for?
Read for service need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
Mobility and public places / Survey guide
Mobility and public places · A focused questionnaire
Community resource booklet survey
Assess printed local resource guides.
Opens product registration. Example questions are not imported automatically.
CHOOSE YOUR STARTING QUESTIONS
Keep only prompts your respondents can answer. All questions remain available below.
3 questions selected. Nothing is submitted.
Read the answers carefully
What these answers cannot establish.
Feedback alone does not verify service hours.
Service hours have no verification date. This is an illustrative pattern, not observed customer data. Feedback alone does not verify service hours.
A useful starting point
Three questions for this specific decision.
Assess printed local resource guides. These prompts examine service need, contact discovery, currency concern. Choose only questions your audience can answer. A missing detail can be answered with none; do not assume an issue occurred.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
What contact detail was difficult to find?
Read for contact discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
What information seemed out of date?
Read for currency concern. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which service were you looking for? What contact detail was difficult to find? What information seemed out of date?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Before you send it
Check what your wording assumes.
Would you agree that this entire experience was clear and easy?
Which service were you looking for?
The first wording assumes a positive outcome and combines clarity with ease. The revised prompt asks about the concrete situation; respondents may report no difficulty.
A worked interpretation example
From a comment to a practical next step.
Illustrative scenario. These are not customer results.
Keep the finding specific
Service hours have no verification date.
Choose an action to test
Add a checked information-date convention.
Check the experience again
After testing this change—Add a checked information-date convention.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Service hours have no verification date.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
From question to next step
Make the feedback useful.
Set the decision
Assess printed local resource guides.
Invite relevant voices
Ask after an adult respondent has encountered this specific situation. For draft-copy testing, show the actual material first; accept none or not applicable when the issue did not occur.
Choose an action
Add a checked information-date convention.
Choose the response format
Make room for the explanation.
| Question | Suggested format | What to preserve |
|---|---|---|
| Which service were you looking for? | Optional free text; none or not applicable accepted | Read for service need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What contact detail was difficult to find? | Optional free text; none or not applicable accepted | Read for contact discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
| What information seemed out of date? | Optional free text; none or not applicable accepted | Read for currency concern. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Questions, answered.
Who should answer?
Adult visitors, travelers and service operators who encountered the described information or arrangement. Ask only about the step each person actually encountered; voluntary responses are not automatically representative.
What does the first question help explain?
Read for service need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. It supports this decision: Assess printed local resource guides.
What should I preserve in the second answer?
Read for contact discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
How should I read the third answer?
Read for currency concern. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. Feedback alone does not verify service hours.
What would a practical follow-up look like?
Add a checked information-date convention. After testing this change—Add a checked information-date convention.—ask people who encountered the changed arrangement whether this original issue still occurred or did not occur: “Service hours have no verification date.” Invite a concrete explanation, including none or not applicable. Compare participant context and sample differences; a before-and-after survey alone does not establish causation.
Can I load this automatically in SurveyTeams?
The page offers text, CSV, JSON and Markdown downloads plus manual copying. Registration does not import the questionnaire. Use account-supported features and verify your own response-handling arrangements.
Inside the product
Create a manual draft and check the questions
The real SurveyTeams screenshot shows a separate labelled synthetic event survey. It demonstrates the manual builder, not this questionnaire already loaded and not the task described in the software being evaluated.
- Start a draft with this decision in mind: Assess printed local resource guides.
- Copy or select only applicable questions from this page. Add them as optional text prompts; the download is an editorial definition, not a product importer.
- Preview the respondent wording. Feedback alone does not verify service hours. Explain your actual response handling before distribution.
Creation and preview were exercised in the observed account. Distribution, results and other features are separate workflows and depend on account conditions.
Build with SurveyTeams
Adapt these questions in your own survey.
Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Create your survey in SurveyTeams
Opens product registration. Example questions are not imported automatically.
Learn about the product ↗Continue exploring