If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which space information was missing?
What booking rule was unclear?
What arrangement would help?

Author notes / illustrative keys where applicable:
1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: members cannot find the room setup rules before booking.
2. An unclear booking rule exposes ambiguity about reserving, using or returning a shared space. Verify the operator's actual condition and explain the affected step before changing the booking process.
3. Turn the requested improvement into a testable next step. One illustrative action is: add verified setup guidance to booking information.