# Community support directory survey

Improve support-directory navigation.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which service category did you search?

Answer: ____________________

## 2. What description was hard to understand?

Answer: ____________________

## 3. What contact detail was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for search intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for description clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for contact need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not collect sensitive personal circumstances.