If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which activity was sponsored?
What label was unclear?
What disclosure location was missing?

Author notes / illustrative keys where applicable:
1. Read for sponsored scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for label meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for placement need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.