If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which article did you need next? What sequence label was unclear? What prerequisite reference was missing? Author notes / illustrative keys where applicable: 1. Read for next intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 2. Read for order meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score. 3. Read for prerequisite. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.