If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which expectation was not discussed at handoff?
What document helped explain the agreement?
What should be confirmed before work begins?

Author notes / illustrative keys where applicable:
1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: delivery teams lack the customer's agreed priority order.
2. Useful agreement references reveal what delivery teams need to understand promised scope. Link the approved source and its relevant section; a respondent's preferred document does not determine the agreement's legal meaning.
3. Turn the requested improvement into a testable next step. One illustrative action is: confirm scope and priorities in a handoff meeting.