# Commercial handoff survey

Improve context when sales agreements reach delivery teams.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which expectation was not discussed at handoff?

Answer: ____________________

## 2. What document helped explain the agreement?

Answer: ____________________

## 3. What should be confirmed before work begins?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: delivery teams lack the customer's agreed priority order.
2. Useful agreement references reveal what delivery teams need to understand promised scope. Link the approved source and its relevant section; a respondent's preferred document does not determine the agreement's legal meaning.
3. Turn the requested improvement into a testable next step. One illustrative action is: confirm scope and priorities in a handoff meeting.

Interpretation caution: Do not publish confidential contract terms.