If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What deadline did the notice describe?
Which next owner was unclear?
What review instruction was missing?

Author notes / illustrative keys where applicable:
1. Read for deadline meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for ownership. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for review guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.