{
  "title": "Course waitlist experience survey",
  "questions": [
    "What timing information did you need?",
    "Which alternative would you consider?",
    "What update would help you plan?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: waitlisted learners cannot tell when availability is reviewed.",
    "Acceptable alternatives reveal whether prospective learners need different timing, format or a related course. Describe verified options and their conditions, without treating expressed interest as an enrollment commitment or guaranteed place.",
    "Turn the requested improvement into a testable next step. One illustrative action is: explain the next availability update."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not imply a waitlist guarantees a place."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Explain the next availability update."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}