If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which included facility was unclear?
What arrival instruction was missing?
What explanation would help?

Author notes / illustrative keys where applicable:
1. An unclear included facility identifies uncertainty about the short-term pass's actual scope. Distinguish included and separately booked access using current terms.
2. Missing arrival guidance identifies uncertainty specific to a short-term visitor rather than a regular member. Explain current public instructions and assistance routes, without promising access privileges or requiring disclosure of private workspace details.
3. A helpful explanation identifies the pass condition visitors need before using a facility. Verify actual limits without promising the privileges of regular membership.