If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which contribution rule was unclear?
What moderation explanation was missing?
What help route did you find?

Author notes / illustrative keys where applicable:
1. Read for rule meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for moderation scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for help discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.