# Customer data export instructions survey

Assess export preparation guidance.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which output did you expect?

Answer: ____________________

## 2. What scope choice was unclear?

Answer: ____________________

## 3. What validation instruction was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for output expectation.
2. Look for scope meaning.
3. Look for validation need.

Interpretation caution: No actual customer exports collected.


## Illustrative finding and follow-up

Observation: Exports omit a readable scope summary.

Action to test: Summarize selected scope before export.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Exports omit a readable scope summary. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.