If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What feedback activity was expected?
Which commitment was unclear?
What outcome explanation was missing?

Author notes / illustrative keys where applicable:
1. Read for activity scope. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for commitment clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for outcome boundary. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.