# Customer design partnership survey

Clarify design-partner participation.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What feedback activity was expected?

Answer: ____________________

## 2. Which commitment was unclear?

Answer: ____________________

## 3. What outcome explanation was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for activity scope.
2. Look for commitment clarity.
3. Look for outcome boundary.

Interpretation caution: No implementation commitments.


## Illustrative finding and follow-up

Observation: Participants assume feedback guarantees roadmap inclusion.

Action to test: Explain the actual decision process.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Participants assume feedback guarantees roadmap inclusion. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.