{
  "title": "Customer education content survey",
  "questions": [
    "Which task did the resource help with?",
    "What prerequisite was unclear?",
    "What example should be added?"
  ],
  "question_notes": [
    "Identify the task a reader could attempt using the resource and the instruction that helped. Preserve its relevant guidance while checking prerequisites and feature availability separately.",
    "An unclear prerequisite identifies conditions readers need before using the educational material. Add verified preparation guidance for the demonstrated task, while separating document comprehension from successful product use or improved customer outcomes.",
    "Turn the requested improvement into a testable next step. One illustrative action is: state prerequisites and provide a simpler starting example."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Verify feature availability before describing steps."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. State prerequisites and provide a simpler starting example."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}