# Customer migration preparation survey

Clarify migration preparation materials.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What preparation task was unclear?

Answer: ____________________

## 2. Which data instruction needed explanation?

Answer: ____________________

## 3. What support route was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for task clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for data guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for support discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not upload real datasets.