{
  "title": "Customer plan limit warning survey",
  "questions": [
    "What limit was being approached?",
    "Which usage scope was unclear?",
    "What action option was missing?"
  ],
  "question_notes": [
    "Check which limit readers think they are approaching. Quota interpretation depends on both the counted unit and its account or workspace scope.",
    "Identify whether confusion concerns account scope or workspace scope.",
    "Use missing action options to clarify approved choices without automatic-upgrade promises."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Short open text",
      "reason": "Check which limit readers think they are approaching. Quota interpretation depends on both the counted unit and its account or workspace scope.",
      "optional": true
    },
    {
      "question": 2,
      "format": "Short open text",
      "reason": "Identify whether confusion concerns account scope or workspace scope.",
      "optional": true
    },
    {
      "question": 3,
      "format": "Short open text",
      "reason": "Use missing action options to clarify approved choices without automatic-upgrade promises.",
      "optional": true
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "field_protocol": null,
  "editorial_sections": [],
  "note": "Examples to adapt. Not a validated instrument; manual editorial data, not a product import payload."
}