# Customer plan limit warning survey

Improve quota warning messages.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. What limit was being approached?

Answer: ____________________

## 2. Which usage scope was unclear?

Answer: ____________________

## 3. What action option was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for limit meaning.
2. Look for usage scope.
3. Look for action options.

Interpretation caution: No invented quotas or automatic upgrade claims.


## Illustrative finding and follow-up

Observation: Warnings do not distinguish account and workspace quotas.

Action to test: Label the actual quota scope.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Warnings do not distinguish account and workspace quotas. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.