{
  "title": "Customer roadmap discussion survey",
  "questions": [
    "Which problem should receive more explanation?",
    "What tradeoff matters to your team?",
    "What question remains after the session?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: customers interpret exploratory ideas as committed releases.",
    "A tradeoff explains which customer tasks or constraints would be affected by a proposed direction. Preserve the decision context for planning discussions; expressed preferences do not establish demand or create a delivery commitment.",
    "Turn the requested improvement into a testable next step. One illustrative action is: label exploratory ideas and confirmed commitments separately."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not turn preferences into delivery promises."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Label exploratory ideas and confirmed commitments separately."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}