# Customer team invite copy survey

Clarify invitation message purpose.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Why did you think you were invited?

Answer: ____________________

## 2. Which joining instruction was unclear?

Answer: ____________________

## 3. What sender context was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Look for purpose comprehension.
2. Look for join clarity.
3. Look for sender context.

Interpretation caution: No invite links requested.


## Illustrative finding and follow-up

Observation: Invitations omit the workspace purpose.

Action to test: Explain purpose before the joining action.

Follow-up: After the proposed change, ask relevant participants whether this original issue still occurs: Invitations omit the workspace purpose. Record what they experienced, including none or not applicable; changes in the sample do not establish causation.