If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

What information did you want shown?
Which setting was hard to find?
What preview would have helped?

Author notes / illustrative keys where applicable:
1. Read for information need. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for control discovery. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for preview usefulness. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.