If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which comparison was hard to explain?
What context was missing?
What assumption did the example make?

Author notes / illustrative keys where applicable:
1. Read for comparison clarity. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for context gap. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for assumption recognition. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.