# Digital basics session survey

Clarify digital-skills exercises.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which device step needed help?

Answer: ____________________

## 2. What instruction was unfamiliar?

Answer: ____________________

## 3. What practice pace would help?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for step difficulty. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for terminology. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for pacing preference. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Never request passwords.