# Duplicate record handling survey

Understand how users identify and resolve duplicates.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. How did you decide records were duplicates?

Answer: ____________________

## 2. What information was missing before merging?

Answer: ____________________

## 3. What would help compare the records?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. The basis used to identify duplicates reveals which attributes informed the decision. Compare relevant evidence without assuming similar names establish that records describe the same entity.
2. Missing merge context identifies what users need to compare records and understand consequences before deciding. Explain supported information and review steps, without assuming similar labels prove duplication or that every merge is reversible.
3. A useful comparison identifies the fields or source context needed before resolving duplicates. Verify merge consequences and recovery limits before changing live records.

Interpretation caution: Do not assume similar names mean duplicate people.