If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which section was hard to scan?
What link label was unclear?
What content needed a shorter explanation?

Author notes / illustrative keys where applicable:
1. Read for scan friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for link meaning. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for explanation length. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.