{
  "title": "Empty state usability survey",
  "questions": [
    "What did the empty screen suggest doing?",
    "Which next step was unclear?",
    "What example would help you begin?"
  ],
  "question_notes": [
    "The action suggested by an empty screen reveals how users interpret the first step. Compare that interpretation with the actual available routes and prerequisites.",
    "An unclear next step reveals whether the empty state connects the user's intended task to an available action. Provide accurate prerequisites and guidance, without presenting sample content as an already completed user task.",
    "A useful starting example identifies the context newcomers need to attempt their own task. Label samples clearly and avoid presenting them as work already created for the user."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Examples must not resemble actual customer data."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Explain the two starting routes separately."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}