If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which session description was unclear? What scheduling conflict did you notice? What information would help choose sessions? Author notes / illustrative keys where applicable: 1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: attendees cannot distinguish introductory and advanced sessions. 2. Schedule conflicts expose competing sessions or inadequate transition time for a particular attendee plan. Clarify alternatives and actual timings; preferences alone cannot determine which agenda serves the entire event audience. 3. Turn the requested improvement into a testable next step. One illustrative action is: label session level and intended audience.