If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which arrangement needed explanation?
What timing information was missing?
What contact information would help?

Author notes / illustrative keys where applicable:
1. Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: attendees cannot confirm when the family area is staffed.
2. Missing timing information shows where published arrangements fail to support an adult attendee's planning. State verified operating periods and contact routes, without requesting child details or promising availability beyond confirmed provision.
3. Identify the verified role or contact route adults need to ask about published family arrangements. Make that route discoverable alongside operating times without collecting children’s details.