{
  "title": "Returning attendee survey",
  "questions": [
    "Which change affected your experience?",
    "What previous feature did you expect?",
    "What should be explained before returning?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: returning attendees assume last year's room layout still applies.",
    "Expected earlier features reveal where repeat visitors may rely on outdated event information. Explain confirmed changes before arrival, while distinguishing a remembered preference from a commitment to repeat previous arrangements.",
    "Turn the requested improvement into a testable next step. One illustrative action is: highlight verified venue and schedule changes."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Memory of previous events may be incomplete."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Highlight verified venue and schedule changes."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}