{
  "title": "Event wayfinding survey",
  "questions": [
    "Which location was difficult to find?",
    "Where did you expect a direction sign?",
    "What label would help?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: attendees confuse session rooms with similar names.",
    "An expected sign location identifies a decision point where directions were unavailable. Place checked destination guidance at that point; the respondent's route may differ from other entrances or available access arrangements.",
    "Turn the requested improvement into a testable next step. One illustrative action is: use consistent room labels at key junctions."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not assume all visitors can use visual signage."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. Use consistent room labels at key junctions."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}