{
  "title": "Workplace facilities survey",
  "questions": [
    "Which shared facility did you use recently?",
    "How suitable was it for the intended activity?",
    "What maintenance or access issue should be addressed?",
    "Which location or time affected your experience?",
    "Was it clear how to report a maintenance issue directly?"
  ],
  "question_notes": [
    "Identify the facility the respondent actually used so feedback has a location and service context. Avoid drawing conclusions about spaces they did not encounter.",
    "Compare the facility with the activity it was intended to support. A space suitable for collaboration may be unsuitable for concentration without being universally poor.",
    "Locate a concrete maintenance or access concern for the responsible facilities owner to inspect. Direct urgent problems through the existing reporting route rather than wait for survey review.",
    "Add location and timing context that helps distinguish a recurring problem from a busy period. Request only necessary operational detail, avoiding personal attendance histories.",
    "Check whether users know how to send a maintenance report to its owner. Clarify that route because submitting feedback alone may not create a service request."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which shared facility did you use recently.",
      "optional": true
    },
    {
      "question": 2,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: how suitable was it for the intended activity.",
      "optional": true
    },
    {
      "question": 3,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: what maintenance or access issue should be addressed.",
      "optional": true
    },
    {
      "question": 4,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: which location or time affected your experience.",
      "optional": true
    },
    {
      "question": 5,
      "format": "Short open text",
      "reason": "Let people explain the experience in their own words. Review this answer for: was it clear how to report a maintenance issue directly.",
      "optional": true
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "note": "Examples to adapt. Not a validated instrument."
}