If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which task were you trying to simplify?
Where did you look for help?
What example would explain the capability?

Author notes / illustrative keys where applicable:
1. The task users wanted to simplify identifies why a capability might be relevant. Confirm actual support and account conditions before framing it as an available solution.
2. The help location reveals whether users could find an explanation linking a capability to their task. Improve verified guidance and labels, without assuming awareness of a feature means it is available to every account.
3. A useful capability example identifies the practical demonstration needed to explain the feature's scope. Use verified behavior without implying availability to every account.