# Feature discoverability survey

Find why useful capabilities remain unnoticed.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which task were you trying to simplify?

Answer: ____________________

## 2. Where did you look for help?

Answer: ____________________

## 3. What example would explain the capability?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. The task users wanted to simplify identifies why a capability might be relevant. Confirm actual support and account conditions before framing it as an available solution.
2. The help location reveals whether users could find an explanation linking a capability to their task. Improve verified guidance and labels, without assuming awareness of a feature means it is available to every account.
3. A useful capability example identifies the practical demonstration needed to explain the feature's scope. Use verified behavior without implying availability to every account.

Interpretation caution: Do not claim a feature exists without source evidence.
