Which proposed improvement would help your current work most?
Connect a preferred improvement to current work rather than ranking features solely by novelty.
Product and software research · Practical field guide
Understand the jobs behind feature requests.
Opens product registration. Example questions are not imported automatically.
QUESTION WORDING LAB
Would you agree that feature prioritization was a completely positive experience?
Which proposed improvement would help your current work most?
The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.
A useful starting point
Understand the jobs behind feature requests. Choose the questions that fit the experience you are investigating; avoid asking people to evaluate a step they did not encounter.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.
Connect a preferred improvement to current work rather than ranking features solely by novelty.
Ask for the task the improvement would enable so votes can be compared with actual needs.
Identify the existing workaround; a preference does not establish that the need is currently unmet.
Check how often the need occurs so a rare critical task and a frequent convenience are interpreted separately.
Assess the workaround's consequence without assuming that a new feature would remove every cost or error.
If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate. Which proposed improvement would help your current work most? What would you use it to accomplish? How do you handle that need today? How often do you encounter the underlying need? What consequence does the current workaround have?
Download the questions as text ↓
Examples to adapt, rather than a validated research instrument.
Read the answers carefully
Votes alone do not measure implementation cost or willingness to pay.
Example votes favor a popular request while comments reveal infrequent use of the underlying task. This is an illustrative interpretation problem rather than a real customer result. Compare task frequency and consequence before ranking requests solely by votes.
Before you send it
Would you agree that feature prioritization was a completely positive experience?
Which proposed improvement would help your current work most?
The initial wording assumes a positive evaluation. The revised question asks about the actual situation so a respondent can describe difficulty, uncertainty, or a different experience.
A worked interpretation example
Illustrative scenario. These are not customer results.
Example votes favor a popular request while comments reveal infrequent use of the underlying task.
Compare task frequency and consequence before ranking requests solely by votes.
After testing the action, revisit this original observation: Example votes favor a popular request while comments reveal infrequent use of the underlying task. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
From question to next step
Write down the decision you want this questionnaire to support: understand the jobs behind feature requests.
Invite people who experienced the relevant situation. Explain response handling and include an optional skip or not-applicable route. Votes alone do not measure implementation cost or willingness to pay.
Compare task frequency and consequence before ranking requests solely by votes.
Choose the response format
| Question | Suggested format | What to preserve |
|---|---|---|
| Which proposed improvement would help your current work most? | Short open text | Connect a preferred improvement to current work rather than ranking features solely by novelty. |
| What would you use it to accomplish? | Short open text | Ask for the task the improvement would enable so votes can be compared with actual needs. |
| How do you handle that need today? | Short open text | Identify the existing workaround; a preference does not establish that the need is currently unmet. |
| How often do you encounter the underlying need? | Short open text | Check how often the need occurs so a rare critical task and a frequent convenience are interpreted separately. |
| What consequence does the current workaround have? | Short open text | Assess the workaround's consequence without assuming that a new feature would remove every cost or error. |
Make questions optional where appropriate. If you add a rating scale, label its endpoints, keep one idea per question, and retain a follow-up for reasons. These examples are not a validated measurement instrument.
Before you send it
Understand the jobs behind feature requests. Start with one decision you can act on rather than using the survey to confirm a preferred answer.
Ask for the task the improvement would enable so votes can be compared with actual needs.
Compare task frequency and consequence before ranking requests solely by votes. This is an example action to investigate, not a guaranteed improvement.
Ask after respondents have experienced the specific situation in the first prompt: “Which proposed improvement would help your current work most?” Allow enough time after a proposed change for people to experience it before repeating the questionnaire.
After testing the action, revisit this original observation: Example votes favor a popular request while comments reveal infrequent use of the underlying task. Repeat the relevant experience prompts with people who encountered the change. Compare specific explanations and sample differences; do not claim causation from the before-and-after responses.
Copy the questions or download TXT, CSV, JSON, or a Markdown worksheet and adapt them in your own survey. The product CTA opens registration and does not import the example. Verify the features and terms available in your account.
It shows a separate synthetic event-feedback example used to demonstrate the real builder. Copy or download the questions on this page and adapt them in your own draft. Registration does not import them automatically.
Inside the product
Build questions around an experienced task, keeping reports of difficulty separate from feature preferences. The actual product screenshot shows a separate synthetic post-event demonstration; the example questions on this page are not already loaded in the product.
Screenshots demonstrate creation and preview. Distribution and results are separate steps; availability varies by account and plan.
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Use these examples to draft your questionnaire. Create a survey draft, add questions, and check the respondent preview in SurveyTeams. Additional features depend on your account and plan.
Opens product registration. Example questions are not imported automatically.
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