If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

Which part of the programme did you attend?
How easy was it to find facilities and activity locations?
What practical change would improve the experience?
How clear were changes to the published programme?
Which queue or access point needs better information?

Author notes / illustrative keys where applicable:
1. Establish which parts the attendee experienced so feedback is not generalized to unvisited activities.
2. Locate navigation problems around specific facilities or activities without asking for personal location history.
3. Find a practical improvement with an identifiable point of use rather than another broad satisfaction rating.
4. Check how programme changes reached attendees; availability of an updated schedule does not prove awareness.
5. Identify where queue or access information was missing rather than assuming the length of a queue was the only problem.