# Fitness facility induction survey

Improve introductory guidance for new facility users.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which facility rule was unclear?

Answer: ____________________

## 2. What equipment instruction needed help?

Answer: ____________________

## 3. What orientation information was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. An unclear facility rule identifies introductory guidance participants cannot apply. Route questions to authorized staff rather than supplying exercise or safety advice through the survey.
2. An equipment-help need identifies where introductory information fails to connect a participant with authorized guidance. Refer to qualified staff and official instructions, without providing safety, exercise or health advice through the survey.
3. Missing orientation information identifies a practical facility or assistance detail participants need. Use current official guidance without treating an induction response as proof of safe use.

Interpretation caution: Do not give health advice or infer safe exercise ability.


## Illustrative finding and follow-up

Observation: New users cannot identify where to request equipment guidance.

Action to test: Provide a verified supervised-help route.

Follow-up: After trying the change, repeat “Which facility rule was unclear?” with people who experienced it. Check whether they still describe the original issue: new users cannot identify where to request equipment guidance. Compare explanations and sample context, rather than claiming the change caused an improvement.