{
  "title": "Shared vehicle booking survey",
  "questions": [
    "Which booking requirement was unclear?",
    "What vehicle information was missing?",
    "What collection instruction would help?"
  ],
  "question_notes": [
    "Use this answer to locate the part of the experience that needs explanation. The example issue to investigate is: users cannot identify equipment included with the vehicle.",
    "Missing vehicle context identifies an unanswered suitability question before reservation. Link verified specifications and booking guidance through approved sources, without collecting license details or presenting feedback as a vehicle safety assessment.",
    "Identify the verified pickup location, handover step or collection requirement the requester needs before using the reserved vehicle. Keep that instruction separate from equipment suitability and safety checks."
  ],
  "answer_guidance": [
    {
      "question": 1,
      "format": "Optional short text",
      "reason": "Retain the specific point or condition described; avoid replacing it with an unexplained rating."
    },
    {
      "question": 2,
      "format": "Optional written explanation",
      "reason": "Keep context that distinguishes different experiences. Do not collect driving-license or location details."
    },
    {
      "question": 3,
      "format": "Optional improvement suggestion",
      "reason": "Keep the suggested change separate from whether it has been tested. List verified vehicle equipment before booking."
    }
  ],
  "respondent_instruction": "If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.",
  "field_protocol": null,
  "editorial_sections": [],
  "note": "Examples to adapt. Not a validated instrument; manual editorial data, not a product import payload."
}