# Heritage site navigation survey

Improve heritage-site route information.

If nothing was unclear or difficult, say so. Skip questions about steps you did not experience; use not applicable where appropriate.

## 1. Which room were you looking for?

Answer: ____________________

## 2. What route sign was confusing?

Answer: ____________________

## 3. What access information was missing?

Answer: ____________________

## Author notes / illustrative keys where applicable

1. Read for room intent. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
2. Read for route friction. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.
3. Read for access guidance. Keep the specific explanation in the respondent’s own words rather than converting it into an unexplained overall satisfaction score.

Interpretation caution: Do not infer physical accessibility from feedback.